Technical Training Content

• Ruckus SmartZone OS5: Guest Pass Administration
• Ruckus SmartZone OS5: Bonjour Services
• Ruckus SmartZone OS5: Fault Tolerance and Clustering

Content Modeling with CRC

I presented at STC Spectrum, Rochester NY on how to model technical content using CRC, a method used in Object-Oriented Programming (OOP) to define a knowledge domain.

Presentation Slides (PDF)

Meaning, Meta Data and E-Learning - what are the implications for putting the learner at the center of learning?

Simulations Primer - interactive learning takes many forms, from software simulations to complex mental models.

Debugging in Flash 5 (Element K Journals)

From 1993 to 1995 I illustrated several educational books for Ziff-Davis Press.

The most famous of this series is How Computers Work, now in its 10th printing. I contributed several spreads to the Deluxe Edition published in 1995, and some of these continue into later editions.

How Computers Work

I was lead illustrator for

• How Desktop Publishing Works
• How Money Works
• How Cities Work
• How to Use Microsoft Word
• How to Use Microsoft Excel
• Net Talk